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Certificate in Healthcare Quality & Patient Safety

Quality and patient safety training covering root cause analysis, safety culture and improvement methodology.

Course Overview

What you will learn

  • Explain core principles of healthcare quality and patient safety.
  • Apply root cause analysis to adverse events.
  • Use quality improvement methodology such as PDSA cycles.
  • Foster a culture of safety and open incident reporting.
  • Measure and monitor patient safety indicators.
Curriculum

Course outline

Module 1 — Foundations of patient safety
Key concepts, safety culture and common harm events.
Module 2 — Root cause analysis
Investigating adverse events and identifying systemic causes.
Module 3 — Quality improvement methodology
PDSA cycles, process mapping and improvement tools.
Module 4 — Measurement & monitoring
Patient safety indicators and dashboard reporting.
Assessment & certification
Workshop-based project assessment. Successful candidates receive their QR-verified DIMS certificate.